Roof Replacement Buffalo NY wants every homeowner in Buffalo, NY and the nearby towns we serve to be treated fairly. This page explains how to raise a concern about our referral service, and where to go with a complaint about a roofer.
Prefer to talk? Call now(716) 555-0172About this website or a referral. If something on the site seems wrong, or you're unhappy with how your request was handled, call (716) 555-0172 or write to us through the contact page. Tell us what happened, when it happened and how to reach you. We read every complaint and will look into it, and we'll let you know what we found.
About a roofer. Each roofer runs its own business, and we can't settle disputes over its work, prices, contracts or warranties. Start by putting your concern to the roofer in writing and keeping a copy. If that doesn't resolve it, these offices take complaints:
- Erie County Office of Consumer Protection. Call 716-858-1987 about a home improvement problem anywhere in the county.
- New York Attorney General. Its consumer frauds bureau takes complaints about unfair or misleading business practices.
- City of Buffalo Office of Licenses. Call 716-851-4078 about a matter involving a City of Buffalo contractor license.
About insurance. If your concern is about an insurance company or a claim, contact your insurer first. The New York State Department of Financial Services handles insurance questions and complaints.
Your rights stay with you. Complaining to us never limits your right to contact any of these offices, or to cancel a contract within the time New York law allows.